WHSmith.co.uk is the interactive arm of multi-channel retailer Smiths. Smiths has over 200 years retail experience and is one of the best-known retail brands on British high streets. www.WHSmith.co.uk offers a massive range of online shopping covering books, talking books, CDs, DVDs, videos, computer games, magazines, computer accessories, stationery, and selected hardware. Many items are heavily discounted, and you get all the security, service, and support you expect from Smiths.

WHSmith.co.uk is mentioned in the Henley Centre Survey (commissioned by SIEMENS and published on 5 June 2000) as being the fourth ‘most trusted website in the UK', and also voted ‘Website of the Year' at the E-tail 2000 Conference. The Smiths winning formula was due to the design and execution of its site, which offers more than 2.1 million products.

• Great Universal • Grattan Catalogue, UK • AA Breakdown Insurance • Littlewoods • AA Car Insurance • Fast and Reliable Internet Access with NetZero • British Home Stores, UK

Smiths customers are some of the most loyal UK shoppers, going back to Smiths again and again. However, when you consider just a few of the services available from Smiths, it's easy to see why:

• Easy Order Book Ordering
• Comprehensive Magazine Ordering Service
• Historic Newspapers - dial up and get a newspaper from the day you were born, the day you were married or even yesterday
• Information Screens in many stores
• Newspaper Payment Point - no need to queue to pay for your newspaper, simply drop your money into the paypoint
• Costa coffee shop in some of Smiths larger stores
• Smiths Personalised stationery service is also available at many of the Smiths stores

Smiths is traded on the London Stock Exchange, but Smiths is unrelated to other major UK bookstores and UK stationery stores such as Rymans Stationers, Hammicks, Blackwells or Viking Stationers.